Terms of service

Last updated: July 5, 2026

These terms are an agreement between Adwave ("we", "us") and you, governing your use of Wavetable. By creating a workspace or using the service you accept them.

1. The service

Wavetable is a hosted substrate for business data: it ingests events from sources you connect, maintains a governed graph of entities and claims, and executes automations you approve. Configuration (schema, views, workflows, policies) is authored with AI assistance and takes effect only after human approval within your workspace.

2. Accounts and workspaces

• You must provide accurate account information and keep your credentials secure.
• Workspace owners control membership, connected sources, policies, and approvals. Actions approved by workspace members are attributed to your organization.
• You are responsible for having the right to connect the data sources you connect.

3. Your data

• You own your workspace data: connected content, imported records, and everything derived from them within your workspace. We claim no rights to it beyond what is needed to run the service.
• Export is available at any time. Deletion works as described in the privacy policy.
• We do not use your workspace data to train machine-learning models, and we contractually prohibit our model providers from doing so.

4. Acceptable use

You agree not to:

• send spam or messages that violate applicable law (including consent and unsubscribe requirements) through the service,
• connect data you have no right to process, or use the service to violate others' privacy,
• probe, bypass, or interfere with the service's isolation, policy, or metering mechanisms,
• resell the service without an agreement with us,
• use the service to build a directly competing product by systematic extraction.

Outbound messaging in Wavetable is gated behind approvals and policies by design; you are responsible for the messages your workspace approves and sends.

5. Fees and billing

• Paid plans are billed monthly: a base fee plus metered usage as described on the pricing page. Meters are inspectable inside the product.
• Payment processing is handled by Stripe. Late or failed payment may lead to suspension after notice.
• Prices may change with at least 30 days' notice; changes apply from your next billing cycle.

6. AI outputs

• The service produces AI-assisted outputs: drafted messages, proposed configuration, narratives, and answers. Outputs are proposals for your review; drafts do not send and configuration does not activate without approval from your workspace.
• We engineer for accuracy (citations, receipts, replay reports) but do not warrant that any AI output is correct or fit for a particular purpose. Review before you approve.
• As between you and us, you own the outputs generated within your workspace.

7. Availability and support

We operate the service with commercially reasonable skill and care, but it is provided "as is" without an uptime guarantee at these tiers. Planned maintenance and incidents are communicated to workspace owners. Support is by email at hello@adwave.com.

8. Confidentiality and security

We protect workspace data as described on the security page and in the privacy policy. If we become aware of a breach affecting your data, we will notify you without undue delay.

9. Suspension and termination

• You may cancel at any time; your workspace remains exportable for 30 days after termination.
• We may suspend or terminate for material breach of these terms (including acceptable-use violations) after notice where practicable, or immediately where required to protect the service or others.

10. Disclaimers and liability

To the maximum extent permitted by law: the service is provided without warranties beyond those stated here; neither party is liable for indirect, incidental, or consequential damages; and our total liability under these terms is capped at the fees you paid us in the 12 months before the claim. Nothing here limits liability that cannot lawfully be limited.

11. Governing law

These terms are governed by the laws of the State of Delaware, United States, excluding conflict-of-law rules. Disputes go to the courts of that jurisdiction.

12. Changes to these terms

We may update these terms; material changes will be announced to workspace owners by email at least 30 days before taking effect. Continued use after the effective date is acceptance.

Contact

Adwave · legal@adwave.com